Senate President Koko Pimentel, Minority Leader Franklin Drilon and Senator Francis Chiz Escudero listen to the resource person during the hearing on the alleged data processing error of BPI.  Senate PRIB

BPI: Programmer's lapse caused internal glitch
Patricia Lourdes Viray (Associated Press) - June 21, 2017 - 4:56am

MANILA, Philippines — Ayala-led Bank of the Philippine Islands on Wednesday revealed that a programmer's seemingly innocent lapse in judgment caused the internal data processing error two weeks ago.

During a Senate inquiry into the alleged data processing error of the bank, Ramon Jocson, Head of BPI's Enterprise Services Group, said that the programmer responsible for the glitch has been reassigned to another unit while investigation is ongoing.

"This particular person has also owned up to committing the mistake, your honor. In terms of the investigation it’s still ongoing because what we’re looking at now are certain processes and protocols that we need to strengthen so that this will not happen again," Jocson told the Senate Committee on Banks, Financial Institutions and Currencies.

Jocson stressed that the error in judgment of the programmer was innocent and had no malicious intent.

LIVE: Senate probe into BPI, BDO glitches

The BPI executive also defended the programmer, who appears to be the particular person to blame for the incident which caused unauthorized transactions in some of their clients' accounts.

"I was a programmer once, I was young once... this particular person has been three years with us, she topped her programming class so there’s always the zeal to be able to do things faster so I attribute this to a lapse in judgment," Jocson said.

The programmer entered a wrong date while trying to update a report from the internal system, causing the internal glitch in the country's third largest bank.

"On June 6, we needed to reconcile a report from May 26 to 29. Ang na-enter niya sa online system namin was April 27 to May 2. In effect, the balances were updated using transactions from April 27 to May 2 instead of June 6. These were all your transactions in the past, nabalik lang," Jocson said.

Jocson assured their clients that no banking data was leaked when the glitch hit its system.

"Never did transactions of one client cross to another client," the BPI executive added.

The internal glitch only affected transactions through automated teller machines, cash acceptance machines and point sale systems.

The bank suspended its electronic transactions for two days in able to correct the wrong posts on the clients' bank accounts.

RELATED: BPI apologizes for system glitch

Philstar
Facebook
  • Latest
  • Trending
Latest
Are you sure you want to log out?
X
Login

Philstar.com is one of the most vibrant, opinionated, discerning communities of readers on cyberspace. With your meaningful insights, help shape the stories that can shape the country. Sign up now!

SIGN IN
or sign in with
Read and share the latest news
whenever and wherever you are.
Top Stories
Features the most relevant stories,
exclusive content, analyses and special reports.
As It Happens
Get bite-sized highlights and up-to-date
information as the news breaks.
Latest
View the most recent
stories of the day.
Log-in
Lorem ipsum dolor sit amet,
consectetur adipiscing elit.
Quisque justo est, auctor vel ullamcorper.
Log-in
Lorem ipsum dolor sit amet,
consectetur adipiscing elit.
Quisque justo est, auctor vel ullamcorper.
How to follow As It Happens stories
STEP 1
Click the story in the As it Happens section.
How to follow As It Happens stories
STEP 2
Click "Follow Story" for updates on the news.
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Aliquam eu metus vitae felis tincidunt finibus ut id sapien. Integer volutpat dui eu malesuada dignissim. Sed varius justo nulla, fringilla convallis sem porta sed.
How to follow Author
STEP 1
Click on the author's name in the article.
How to follow Author
STEP 2
Once you click on the author's name, you will be
brought to the Authors page. Click "Follow Author"
to stay updated on the author's works
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Aliquam eu metus vitae felis tincidunt finibus ut id sapien. Integer volutpat dui eu malesuada dignissim. Sed varius justo nulla, fringilla convallis sem porta sed.
How to follow Tags
STEP 1
Click on a tag in the article.
How to follow Tags
STEP 2
When you click on a tag, it will take you to the
dedicated tag page where you'll see the article
viewed, along with other stories with that tag.

Click the "follow tag" button to stay updated on
the topic.
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Aliquam eu metus vitae felis tincidunt finibus ut id sapien. Integer volutpat dui eu malesuada dignissim. Sed varius justo nulla, fringilla convallis sem porta sed.